So what software are you now using? Glad they ship defective software with new cutters.This is 2016 and the software should work! You should have to go back to Windows 7 in order to get the dang thing to work.Actually where he was stating, all the port numbers are higher than 9.All he had to do was reassign it a new com port number between 1-4, then match it in his Vinyl Cut software set up.Easy fix. Common mistake.
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They must match to work. Device manager com port number as well as software com port number.
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I had the same issue upon initial setup. I'm currently running Windows 10 and no matter what I did, it seemed that Vinylmaster Cut v4 wouldn't detect my SC Cutter via USB. I had the Connection Method set to Direct USB Port and chose Detect countless times in the Settings section below. It wasn't until I switched the Port Type from USB to Direct COM Port that I was able to get it to work. From there, I chose Detect (or Auto Detect), allowed it to run through its tests and the machine finally came to life. It seems counter-intuitive that you would need to choose any option other than USB when using a USB interface, but here we are lol.Current Setup:Windows 10USBVinylmaster Cut v4.0USCutter SC Series.
I had the same issue upon initial setup. I'm currently running Windows 10 and no matter what I did, it seemed that Vinylmaster Cut v4 wouldn't detect my SC Cutter via USB. I had the Connection Method set to Direct USB Port and chose Detect countless times in the Settings section below. It wasn't until I switched the Port Type from USB to Direct COM Port that I was able to get it to work. From there, I chose Detect (or Auto Detect), allowed it to run through its tests and the machine finally came to life. It seems counter-intuitive that you would need to choose any option other than USB when using a USB interface, but here we are lol.Current Setup:Windows 10USBVinylmaster Cut v4.0USCutter SC Seriesthat is because your sc has a usb emulator chip inside to convert it to serial for the mainboard - you have to move up to at least a titan to get a true direct usb. Hence the reason it finds that chipset and not the 'SC'.
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February 2023
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